Shipping
Disclaimer: The purchase of the study material is optional, and is not the best or only means of preparation for any CBSPD exam.
All orders are shipped UPS or USPS Priority Mail, you may select the method of shipping for your order when you check out.
For overseas orders, please email our office at mailbox@sterileprocessing.org for a price quote on shipping costs.
All orders are processed in 24-48 hours. Please allow 7-10 days for delivery. If a book is out of stock, you can still place your order and we will ship it when it becomes available.
FAQ
Q. I bought the Surgical Instrument Specialist Study Guide for the SIS certification exam. I memorized all the material and none of the exam questions covered what was in the book.
A. The questions in the study guide are not the questions the user will see on the certification exam. The questions are meant to illustrate how the exam questions are set up, with multiple choice answers.
Q. What is your return policy on books?
A. We do accept returns 30 days from the date of purchase. The book(s) must be returned to our office in the same condition as when shipped them out. Any returned materials that are written in or damaged will not be refunded. There is a 10% restocking fee on all returns. Shipping charges are also not refunded.
